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Episode Summary

In this special episode of From the Runway Up, hosts Becky and Caitlin sit down with retired Chief of Public Safety W. Tom Aiken to reflect on his extraordinary 46-year career at McGhee Tyson Airport. Chief Aiken shares firsthand stories from decades of aviation safety, from the airport’s earliest years and the 1982 World’s Fair to the sweeping operational changes following September 11, 2001.

Hear how airport public safety evolved over time, the leadership philosophy that guided Chief Aiken through moments of crisis and calm, and the deep sense of community that defines East Tennessee. The episode concludes with a moving tribute to Chief Aiken’s retirement, including the dedication of the W. Tom Aiken Public Safety Building and a look ahead to the department’s future leadership.

Topics Covered

• The early days of McGhee Tyson Airport and the creation of the Public Safety Department
  
• Transitioning from police and ARFF to an integrated public safety model
  
• Aviation security before and after 9/11
  
• Rewriting the airport security program in the immediate aftermath of September 11
  
• East Tennessee’s community response during national crisis
  
• Leadership, trust, transparency, and decision-making under pressure
  
• The importance of best practices, training, and inter-airport collaboration
  
• Reflecting on a 46-year career and the meaning of legacy
  
• Honoring Chief Aiken through the dedication of the W. Tom Aiken Public Safety Building
  
• Welcoming incoming Chief of Public Safety, Sammy Schaefer
  

About the Guest

Tom Aiken joined the Metropolitan Knoxville Airport Authority in 1979 after serving in the United States Air Force as a base law enforcement specialist. Over 46 years, he held multiple leadership roles before serving three decades as Chief and Director of Public Safety. His career spans some of the most transformative moments in aviation safety, leaving a lasting legacy of professionalism, preparedness, and service.

Special Recognition

This episode includes the reading of an official resolution adopted by the Board of Commissioners honoring Chief Aiken’s career and approving the dedication and naming of the W. Tom Aiken Public Safety Building at McGhee Tyson Airport.